FAQ

About Dhriti products: Make and Branding

What makes Dhriti different from other like organizations?

Missioned with their inspiring slogan, “Artistry and Aristocracy redefined” Dhriti organized fifty-plus Indian women residing mainly in remote villages and bearing inherent capacity for artistic handworks that turn the commonly available ladies-wear into such an exclusive and executive look that reveals the inherent beauty of Indian women.

What makes the branding?

To fetch ladies-wears including handloom, ethnic and designer sarees, dupatta and associate which are exclusive in price exorbitant in style and are made differently artistic by using 50- plus women.

Sales and Marketing: Booking and Purchase

How to book Dhriti product ?

Booking is to be made through website. First select the product and collect it to the cart shown. Send order as per direction mentioned there at https://dhritionline.com/shipping-policy/

What is the average pricing?

Sarees/ Dupatta are priced mainly because of their exclusive design and quality. It ranges mostly as under:

Saree—Rs- 500/- to Rs 20000/-
Dupatta—Rs 500/- to Rs 2500/-

For details click https://dhritionline.com/our-collections/

Is there any arrangement for gift or bonus

As and when it would be announced by Dhriti organization.

Shopping:order-placement

How to place and order

Any order can be placed using the “shop option” provided on the top bar of the website

Can the order be placed over telephone?

Generally, orders are rooted through the website. However, if necessary, call at (+91) 8240668358 or mail to dhriti.digital@gmail.com for alternate approach

Any order can be placed using the “shop option” provided on the top bar of the website

How an order can be placed when the selected product is out of stock?

Please contact at (+91) 8240668358 or mail to dhriti.digital@gmail.com for an immediate resolution in connection with period of availability.

Delivery and Shipping

How the order is shipped?

Orders are shipped door to door through logistic partners

Is there any arrangement for express shipping?

Such modification is possible only when change of address is informed by mailing to dhriti.digital@gmail.com within two hours of order placement. Modification cannot be done once the order has been processed for shipping.

How to modify the shipping address?

You can edit your shipping address from My Account section after you have logged in to the website.

Cancellation of booking order:

How a booking order can be cancelled ?

A request for cancellation of a product before the date of shipping can only be acknowledged if the request comes before the product goes out for shipping.

On a request for cancellation sent in due time, refund of the entire booking fee will be made by 3 days on and from the date of receipt of the request for cancellation.

A request for cancellation of booking a product received after the product has been left, cannot be acknowledged.

Return policy:

How a product can be returned?

Return of any product already sold out cannot be acknowledged if the request along with the product does not reach within 3 days of date of receipt.
The request for returning a product must be associated with all relevant information on the product and must be separately placed in the website https://dhritionline.com/refund_returns/
The product must be sent back by a registered courier service to Dhriti registered Office address:

30 C, Satyajit Kanan Mukundapur
Kolkata-700 099 West Bengal, India
If any damage has been noted [like, tearing, washing spot, ironing sign etc.] by the organization, the refund cannot be made.
Any customer who wants return a purchased product holds all responsibility. It may be noted here that before dispatching for shipping out, macrolevel checking on the product is made with extreme scrupulosity.

Payment:

Which payment mode is accepted?

All usual payment node like master card, visa, G pay, Phone pay, Paytm, net banking, UPI are accepted.

Is there any cash-on delivery facility?

Cash on delivery within Kolkata.